Message from the President and General Manager
It is gratifying to close the past year by noting that activities have unfolded as planned, on solid organizational and financial foundations, and with a maturity that has made it possible to tackle important governance issues. These initiatives, together with our development and continuous improvement programs, are fully in line with our 2023-2026 strategic plan.
As part of the strategic plan’s objective of promoting modern, substantive governance, the review of strategic governance issues, and more specifically the general by-laws, was a key annual priority. In consultation with its partners, the organization reviewed the composition and structure of its membership with a view to eventually include a representative from the Ministère de l’Environnement, de la Lutte contre les changements climatiques, de la Faune et des Parcs (MELCCFP). It also conducted a review of the size, composition and skills of the Board of Directors. This exercise validated the quality of the skills’ profiles of our directors, while highlighting the excellence of the personal relations within the Board, a reflection of all levels of the organization.
With this in mind, and in line with our objective of sound risk management, an exercise to support and train the organization’s key personnel has enabled us to consolidate the efforts of recent years by setting up a risk register, as recommended by best practice.
On the other hand, the development of IT solutions remained at the heart of Attestra’s activities. Over the course of the year, each of the departments was fully committed to enabling the organization to carry out its regulatory mandates with the Ministère de l’Agriculture, des Pêcheries et de l’Alimentation du Québec (MAPAQ) and the MELCCFP. The managers worked closely with partners to maintain and improve the quality and security of the data under our responsibility, while ensuring that their strategic input was valued. In addition, each team has contributed its expertise to optimizing organizational practices with a view to continuous improvement.
On the operational front, the interruption to the postal service caused by the strike at Canada Post caused some disruption during the last financial year. To limit the effects of this, alternative solutions were put in place to guarantee the delivery of identifiers. This was made possible thanks to the experience of our Customer Service department, as well as the cooperation of suppliers and producers. Indeed, the producers were able to adapt with great flexibility, even taking on the role of ‘delivery man’ at certain times. Thank you to everyone for your efforts in dealing with a situation that was beyond our control.
In closing, we would like to express our sincere gratitude to our directors for their constant leadership and commitment, and to our employees for their valuable contribution and dedication on a daily basis. Together, you have played an essential role in the success of our organization in helping to achieve our objectives.
Paul Doyon Marie Christine Talbot
President General Manager
