Traces Québec Usage Statistics
Attestra’s Customer service (CS) and Technical support (TS) agents provide stakeholders with the necessary assistance to quickly resolve problems encountered by Traces Québec users. They provide their expertise to adequately resolve each issue and handle each request in its entirety, from receipt to resolution. If necessary, they can call upon Attestra’s IT services. Our agents also take note of suggestions for improvement.
Since September 2021, CS and TS agents have processed 863 requests from Traces Québec users.
Since the mobile app went live, 3,705 users have made downloads to their mobile devices.
Participants and Users
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User Guides and Tutorials
Attestra’s website provides users with guides and tutorials to help them learn more about the Traces Québec system.
Whether it’s for creating an account, a project or a tracking slip, or for extracting activity reports and accessing other features, users will find all the information they need to understand and master this new traceability and management tool.